Frequently Asked Questions

Explore the answers to your queries about our enchanting Eternal Roses and discover everything you need to know about these timeless blooms. From care tips to customization options, our Frequently Asked Questions (FAQs) page is here to guide you through the world of enduring beauty. If you have additional questions, feel free to reach out to our dedicated customer support team. Let the journey into the realm of Eternal Roses begin!

What are Eternal Roses?

Eternal Roses, also known as preserved or forever roses, undergo a meticulous preservation process to maintain their natural beauty and freshness for an extended period. These roses are crafted to last, offering a timeless and elegant alternative to fresh blooms.

How long do Eternal Roses last?

With proper care, Eternal Roses can last anywhere from one to three years or even longer. Their longevity depends on factors such as the quality of the preservation process and the environmental conditions in which they are kept.

Do Eternal Roses require any special care?

Eternal Roses are low-maintenance and do not require water or sunlight. However, it’s recommended to keep them in a cool, dry place away from direct sunlight and excessive humidity. Gently dusting them occasionally can help maintain their appearance.

Can I customize the color of the roses?

Yes, many of our products, including Eternal Rose Bouquets and Eternal Rose Bears, offer a variety of colors to choose from. Check the product descriptions for customization options.

Are the products in your shop real roses?

Our Eternal Roses are made from real roses that undergo a preservation process to maintain their beauty. However, they are not fresh flowers and do not require the same care as real roses.

Can I use Eternal Roses for special occasions like weddings or anniversaries?

Absolutely! Eternal Roses are perfect for weddings, anniversaries, birthdays, and other special occasions. They make beautiful decorations, bouquets, and gifts, symbolizing enduring love and commitment.

Do you offer international shipping?

Yes, we offer international shipping to many countries. You can check the shipping information during the checkout process or contact our customer support for specific details.

What is your return policy?

We strive for customer satisfaction. Please refer to our Returns and Exchanges policy on our website for detailed information. If you have any concerns, feel free to reach out to our customer support team.

How can I contact customer support?

You can contact our customer support team through the contact form on our website or by emailing [email protected]. We aim to respond to inquiries promptly.

Are your products eco-friendly?

Our Eternal Roses are a sustainable choice compared to fresh flowers, as they do not contribute to waste. Additionally, our packaging is designed with eco-friendly materials to minimize environmental impact.

Do you have any further questions? You can reach us at any time by phone, email, or contact form. You can find all contact options on our contact page.

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