Frequently Asked Questions

With proper care, Eternal Roses can last anywhere from one to three years or even longer. Their longevity depends on factors such as the quality of the preservation process and the environmental conditions in which they are kept.

Eternal Roses are low-maintenance and do not require water or sunlight. However, it’s recommended to keep them in a cool, dry place away from direct sunlight and excessive humidity. Gently dusting them occasionally can help maintain their appearance.

Yes, many of our products, including Eternal Rose Bouquets and Eternal Rose Bears, offer a variety of colors to choose from. Check the product descriptions for customization options.

Our Eternal Roses are made from real roses that undergo a preservation process to maintain their beauty. However, they are not fresh flowers and do not require the same care as real roses.

Absolutely! Eternal Roses are perfect for weddings, anniversaries, birthdays, and other special occasions. They make beautiful decorations, bouquets, and gifts, symbolizing enduring love and commitment.

Yes, we offer international shipping to many countries. You can check the shipping information during the checkout process or contact our customer support for specific details.

We strive for customer satisfaction. Please refer to our Returns and Exchanges policy on our website for detailed information. If you have any concerns, feel free to reach out to our customer support team.

You can contact our customer support team through the contact form on our website or by emailing [email protected]. We aim to respond to inquiries promptly.

Our Eternal Roses are a sustainable choice compared to fresh flowers, as they do not contribute to waste. Additionally, our packaging is designed with eco-friendly materials to minimize environmental impact.